Websmith.design logoWebsmith.design

Privacy Policy

Last updated: June 2026

1. Who We Are

Websmith.design (“we”, “us”, or “our”) builds professional websites for UK tradespeople and local service businesses. This privacy policy explains how we handle your personal data when you use our website or services.

2. What Data We Collect

We may collect the following types of personal data:

  • Contact information — name, email address, phone number, and business details you provide via our contact form or WhatsApp.
  • Usage data — pages visited, time spent on site, and technical information such as browser type and IP address (collected via cookies and analytics).
  • Communication data — messages, enquiries, and feedback you send to us.

3. How We Use Your Data

We use your personal data to:

  • Respond to your enquiries and provide our website services.
  • Communicate with you about your project, updates, or support requests.
  • Improve our website and services through analytics and feedback.
  • Comply with legal obligations.

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

  • Contract — processing necessary to fulfil our agreement with you.
  • Legitimate interests — improving our services and securing our website.
  • Consent — where you have explicitly agreed (e.g. marketing communications).
  • Legal obligation — where required by law.

5. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers (e.g. hosting, analytics, and communication tools) solely to operate our business. All providers are contractually bound to protect your data.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When no longer needed, we securely delete or anonymise it.

7. Your Rights

You have the following rights under UK data protection law:

  • The right to access the personal data we hold about you.
  • The right to correct inaccurate or incomplete data.
  • The right to request erasure of your data (“right to be forgotten”).
  • The right to restrict or object to processing.
  • The right to data portability.
  • The right to withdraw consent at any time.

To exercise any of these rights, please contact us using the details below.

8. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors come from. You can manage cookie preferences through your browser settings.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us: